Effective Date: [Sep 19, 2024]

Last Updated: [Sep 19, 2024]

Welcome to HomePro Connect App (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application HomePro Connect and its associated services (collectively, the “Service”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

1.1  Personal Information

When you register for an account or use our Service, we may collect the following personal information:

• Name
• Email address
• Phone number
• Profile picture
• Payment information

1.2  Usage Information

We collect information about your usage of the Service, including:

• IP address
• Browser type and version
• Device information (including device identifier)
• Operating system
• Access times and dates
• Pages viewed and actions taken on the app

1.3  Video Call Data

We collect data related to your video calls, including:

• Call duration
• Participants

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our
• To improve and personalize the
• To process transactions and send related information, including purchase confirmations and
• To communicate with you, including responding to your comments, questions, and requests, and providing customer support
• To send you technical notices, updates, security alerts, and support and administrative messages
• To monitor and analyze usage and trends to improve your experience with the Service
• To detect, prevent, and address technical issues and protect against fraudulent or illegal activity

3. Sharing Your Information

We may share your information in the following circumstances:

• With Your Consent: We may share your information with third parties if you have given us your consent to do
• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer

service.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another

4. Your Privacy Rights

4.1  Access and Update Your Information

You have the right to access, correct, or delete your personal information stored on our Service. You can update your profile information through your account settings or by contacting us directly.

4.2  Opt-Out of Communications

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

4.3  Data Protection Rights

Under U.S. law, you have the right to access, modify, or delete your personal data collected by us. You may also opt out of the sale of your personal data. If you are a California resident, you have additional rights under the CCPA/CPRA, such as the right to request details about your data, request deletion, and opt out of the sale of personal information. We comply with relevant federal and state regulations to protect your privacy.

5. Security

We use industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Children’s Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through a notice on our app for the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the ways you can help protect your privacy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

HomePro Connect

b_harris20@yahoo.com

(270) 535-1154

By using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.